Chi Young is an interdisciplinary information science researcher and advocate of human-centered design. He currently works as a visiting postdoctoral researcher at the People, Information, and Technology Changing Health (PITCH) Lab at Northwestern University, focusing at the intersection of human information behavior, human-computer interaction, and consumer health informatics. His research uses qualitative and mixed-method approaches to gain a deeper understanding of people’s interaction with information and technology in everyday life, particularly for their adjustment to a new community and health management. Through collaboration with research teams in the PITCH Lab and the Center for Behavioral Intervention Technologies (CBITs) at Northwestern University and the Human-Computer Interaction Lab (HCIL) at University of Maryland, College Park, he examines how young people use information and technology to manage their health and mental health, exploring ways to design systems to help empower people from diverse backgrounds to make better-informed decisions about their health and well-being.
Chi Young earned his PhD in Information Studies from University of Maryland, College Park’s iSchool (2018). His dissertation examined the interplay between international newcomer students’ social contexts and their information and technology practices during their adjustment to unfamiliar environments. He also earned an MS in Information Science (Human-Computer Interaction) from UNC-Chapel Hill School of Information and Library Science and a BA in Psychology, a BA in Library and Information Science, and a BBA in Business Administration (triple major) from Yonsei University, Seoul, South Korea. Prior to doctoral studies, he worked in the IT industry at major technology companies in South Korea: LG Electronics and Daum (now Kakao). As a User Experience Researcher and a Product Manager/Planner, he worked in a range of technology product design projects and helped shape the user experience of various online and mobile products and technology devices.